Policy Information
INDOOR OCEANS®
retail prices and maintenance fees are subject to change without notice.
If we provide maintenance on your system and unless instructed otherwise, INDOOR OCEANS®
will stock your aquarium as necessary to maintain the
appropriate number and selection of fish and invertebrates. INDOOR OCEANS®
should be notified
immediately of a fish loss. A dead fish can be an indication of a larger problem. Since a
dead fish can quickly foul a tank, it is the responsibility of the customer to
immediately remove a dead
fish.
If we provide maintenance on your system, INDOOR OCEANS®
reserves the right to make changes to your aquarium
system. The purpose and intent of any changes are to be beneficial the
aquarium system.
INDOOR OCEANS®
is on call 24 hours a day, seven days a week. Normal operating hours are 9:00 am to 5:00 pm
Monday thru Friday. Any visit which occurs at the request of the customer that falls
outside of the normally scheduled maintenance plan is considered a non-scheduled visit.
Non-scheduled visit charges are as follows:
9 am to 5 pm Monday - Friday $70.00
5 pm to 9 am Monday - Friday $90.00
Anytime Weekends or Holidays $100.00
Additional non-scheduled visit hours are billed at $70.
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