Payment for invoices are due by the due date stated on each invoice. Note that payment for maintenance services are due by the 5th day of the service month. Any invoice that has not been paid by the due date stated on the invoice is considered late and a $20 charge will be assessed. INDOOR OCEANS^® policy on accounts over 30 days are as follows.

30 Days Late: Maintenance services will be discontinued until the account is brought current.

45 Days Late: A warning letter will be sent regarding account status.

60 Days Late: Account will be turned over to an appropriate collection agency.

90 Days Late: Letters concerning the late account will be sent to all major credit reporting agencies, additional notification to the Better Business Bureau and Dunn and Bradstreet for late commercial accounts.

Late accounts will be responsible for all fees associated with the collection of their account.